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Camera lense is not in position to capture the view/area. It's set upside.
Hi,
Whether you have added a viewpoint on the camera's Live View>Pan & Tilt page, and the camera's lens moves to that position but looks upside when you press the preset viewpoint?
If so, can you share the picture of the preset viewpoint and the camera's live view page after moving to that position?
Please help describe your problem usage scenario in detail if I'm misunderstanding.
Best Regards
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