Firmware 1.0.10 für C320WS missing for one camera

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Firmware 1.0.10 für C320WS missing for one camera

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Firmware 1.0.10 für C320WS missing for one camera
Firmware 1.0.10 für C320WS missing for one camera
2023-11-14 15:32:54 - last edited 2023-11-23 07:28:38
Model: Tapo C320WS  
Hardware Version: V2
Firmware Version: 1.0.5

Hello,

 

i run 3x C320WS and two of my cams received a new firmware (1.0.10) last week.

 

One C320WS is still running 1.0.5 and the "Check for Firmware Update" function still says, there is no newer version than 1.0.5.

 

I noticed, that the 2 cams, that got 1.0.10 run with MAC address 78-8c-b5

The cam, that cannot find the updated firmware 1.0.10 runs at MAC address 5c-62-8b

 

Is this a problem with the camera? Or will this cam also receive the 1.0.10 Firmware in the next days?

 

Best regards, sue1

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Re:Firmware 1.0.10 für C320WS missing for one camera-Solution
2023-11-15 08:27:06 - last edited 2023-11-23 07:28:38

  @sue1 

Hi,
Since we release the new firmware gradually, some cameras may not receive the new firmware. Please wait patiently, and they will receive the firmware in the next days.
Best Regards

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Re:Firmware 1.0.10 für C320WS missing for one camera-Solution
2023-11-15 08:27:06 - last edited 2023-11-23 07:28:38

  @sue1 

Hi,
Since we release the new firmware gradually, some cameras may not receive the new firmware. Please wait patiently, and they will receive the firmware in the next days.
Best Regards

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