@Marcel30398 

Hi,
If you fail to set up the Tapo Cam, you can refer to the instructions below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
 

Please help confirm the following information for further analysis if the problem remains.
1. Please describe your network diagram, such as the Internet--wireless router)))(((Tapo cam, phones, etc.
What's the model number of your wireless router?

2. What's the LED status on the Tapo camera, and what error message appears when configuring the camera?

3. Please let me know the troubleshooting you have done and the results.

Best Regards