Camera frozen afther update

Camera frozen afther update

Camera frozen afther update
Camera frozen afther update
2024-05-23 15:45:05 - last edited 2024-06-07 08:39:40
Model: Tapo C200  
Hardware Version:
Firmware Version:

The camera is completely frozen afther update, only infrared light are on. No foctory reset posible no green or red light.

Pls inform how to handle, update from SD not possible becouse cam is frozen.

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1 Accepted Solution
Re:Camera frozen afther update -Solution
2024-05-24 09:01:45 - last edited 2024-06-07 08:39:40

  @boijprang 

Hi,
You can refer to the instructions below to troubleshoot according to your camera's model number and hardware version.
What to do if my Tapo Camera gets bricked after a firmware update?


If the problem persists, it's suggested to contact local support or retailer to check if the camera is under warranty. 


Best Regards

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Re:Camera frozen afther update -Solution
2024-05-24 09:01:45 - last edited 2024-06-07 08:39:40

  @boijprang 

Hi,
You can refer to the instructions below to troubleshoot according to your camera's model number and hardware version.
What to do if my Tapo Camera gets bricked after a firmware update?


If the problem persists, it's suggested to contact local support or retailer to check if the camera is under warranty. 


Best Regards

Recommended Solution
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