This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
What's the fix for this? I'm trying to record a live feed but it shows an error: "error, please try again". I have already tried resetting the camera and reinstalling the app but the error is still there.
Hi,
Below are some suggestions on the reported issue.
1. Go to your phone's Settings>Permissions page to confirm if the "Access files and media" permission is enabled for the Tapo app.
2. Tap the camera icon on the Live View page and check if you can take a picture of the camera's Live View page successfully.
3. Test on a different phone if you have one.
Best Regards
Hi,
Below are some suggestions on the reported issue.
1. Go to your phone's Settings>Permissions page to confirm if the "Access files and media" permission is enabled for the Tapo app.
2. Tap the camera icon on the Live View page and check if you can take a picture of the camera's Live View page successfully.
3. Test on a different phone if you have one.
Best Regards
Helpful: 0
Views: 351
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
