C500 audio issue

C500 audio issue

27 Reply
Re:C500 audio issue-Solution
3 weeks ago - last edited 3 weeks ago

Hi All,
It's recommended to send me(@Solla-topee) the camera's MAC address via a private message rather than post on the thread directly. You can remove the MAC address from this thread now, and send me the "Forum ID 674464+MAC address of the camera" via a private message if you want to try the new firmware.
Best Regards

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#23
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Re:C500 audio issue
3 weeks ago

  @Nata66 

Hi,
The firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps.
Best Regards

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#24
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Re:C500 audio issue
3 weeks ago

  @Solla-topee 

it works thanks you

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#25
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Re:C500 audio issue
3 weeks ago

  @Nata66 Glad to hear your case is solved~ smiley

 

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#26
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Re:C500 audio issue
Tuesday - last edited Tuesday

@Solla-topee    Thanks, send now mac address Gio

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#27
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Re:C500 audio issue
13 hours ago

  @Giordano  Hi, the firmware has been sent to your camera, you can update it via the Tapo app and check if it helps.

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#28
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Re:C500 audio issue
12 hours ago

  @Solla-topee Thanks, this mornig found new firmware, but the problem is the same, now ear a rustling sound, before it was absolute silence.

I have a second c500 and that one has no problems, both have automatic firmware updates.
I'm thinking of buying a new one

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#29
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