My L930 won’t connect to any device

My L930 won’t connect to any device

My L930 won’t connect to any device
My L930 won’t connect to any device
2024-07-05 12:47:04
Model: Tapo L930-5  
Hardware Version: V1
Firmware Version: V1.1.2

Hi all

My l930 won't connect to my iPhone or iPad.

it works with the button that comes with the led strip

i recently adjusted and cut the light 

do I need a new one?

 

thanks in advance

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Re:My L930 won’t connect to any device
2024-07-08 09:21:54

  @QuantumPeanut11 

 

What's the current status of this device in the Tapo App? Is it offline? Not responding to App control?

 

If you have also changed the network settings, please reset the light strip and reconnect it to the new WiFi. 

How to Reset Tapo Light Strip

How to set up Tapo smart bulb

 

Note: The part of the cut-off light strip cannot be managed anymore using the Tapo App.

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