Tapo Care subscription cs

Tapo Care subscription cs

Tapo Care subscription cs
Tapo Care subscription cs
2024-07-25 19:48:15 - last edited 2024-08-02 11:50:09
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

Hello

What is the difference if do not have a Tapo Care subscription and only use a memory card for the Storage, what will I miss.

 

Thanks in advance

  0      
  0      
#1
Options
1 Accepted Solution
Re:Tapo Care subscription cs-Solution
2024-07-26 08:08:42 - last edited 2024-08-02 11:50:09

  @Miq-68_dk 

Hi, 
You can refer to the following instructions to select the storage plan.
How do I choose the storage options for my Tapo & Kasa cameras?
 

After you subscribe to the Tapo Care service, you can use the Rich Notification feature, which is not available when using a microSD card. And it's unable to delete specific detection video clips when using the SD card to store video recordings, however, you can format the SD card on the Tapo app if needed.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:Tapo Care subscription cs-Solution
2024-07-26 08:08:42 - last edited 2024-08-02 11:50:09

  @Miq-68_dk 

Hi, 
You can refer to the following instructions to select the storage plan.
How do I choose the storage options for my Tapo & Kasa cameras?
 

After you subscribe to the Tapo Care service, you can use the Rich Notification feature, which is not available when using a microSD card. And it's unable to delete specific detection video clips when using the SD card to store video recordings, however, you can format the SD card on the Tapo app if needed.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
Re:Tapo Care subscription cs
2024-07-26 11:54:47

  @Solla-topee so what you are telling is that using only a memory card will require that I have to format every time, when all storage is used.

it is not possible to just to delete old recordings.

  0  
  0  
#3
Options
Re:Tapo Care subscription cs
2024-07-26 12:28:02

  @Miq-68_dk 

Hi,
The camera has a Loop Recording feature when using the microSD card, and when it's enabled, the new recordings will overwrite the old recordings when the storage is full. I mean that it's unable to delete specific video recordings from the SD card now. 
Best Regards

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 366

Replies: 3

Related Articles