Hi. Since I had a new router installed I haven't been able to connect my camera to the wifi. It's installed high up on the wall so not easy to reach to unscrew the panel where the reset button is on this model but it is already blinking red slowly after I switched it off & back on again at the power source. I assume that means it has reset but I'm not sure as I tried it with a pin in the little hole pressing for 5 seconds or more if that's another alternative too? I can just reach to do this through a window!
I've removed the camera from the app as suggested to factory reset & uninstalled the tapo app & reinstalled it but nothing works. I can't find the Tapo device network in my phones wifi settings either. I think the unique mac address was 6920 which was the 4 digits on the end of my camera name so I tried to add the network but that didn't work either!
I'm going round in circles with the troubleshooting advise so I need help please!

Desperately,
Cara