P100 has an error after one year

P100 has an error after one year

P100 has an error after one year
P100 has an error after one year
2024-10-08 02:32:30
Model: Tapo P100  
Hardware Version: V2
Firmware Version: 1,2,5 build240411 rel 143808

Suddenly the p 100 start blinking, an i can stop it, and i can reset it

I move it from the contact, and nothing happens, if i put it again, it starts blinking fast red and green and clicking very fast.

 

It´s the 3rd on in one year there is breaking down.

 

??

 

 

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Re:P100 has an error after one year
2024-10-09 11:28:08

  @Rusz 

 

What appliance was connected to this smart plug? The smart plug is suitable for connecting resistive load devices within the maximum load range, and does not support high-power inductive loads, such as refrigerators, air conditioners, or washing machines.  Click to download manuals of Tapo P100

 

Long-term use of an unsupported appliance can easily lead to hardware failures in the smart plug. 

 

If the smart plug experiences this type of hardware failure while being used in accordance with the specifications, please reach out to the retailer or local support team for warranty assistance.

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Re:P100 has an error after one year
2024-10-10 07:34:38

  @Wayne-TP There was a led strips connected, and the led use about 7 watt and nothing more. 

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