This is new out of the box. When trying to add doorbell it says hub needs update. I update on the App to 1.3.6 it says it has worked, but it hasn't, when I press the check update button it says needs update! I am stuck in a loop. It's going back to Amazon soon and I'll get a Ring.

i have reset the Hub

restarted both the App and the Hub

removed the micro SD card

tried via both Wi-Fi and Ethernet cable.

I use Apple App.

Any other Idea's, I see this has been an issue for other customers. But the solution was not shared?