@TomBram 

Hi,
The LED on the Tapo C325WB is solid green, which means the camera is working properly. For the reported issue, please try the following steps.
1. Turn off the VPN running on your phone if there is one.
2. Update your Tapo app to the latest one.
3. Force close the Tapo app and reopen it, then check if the Tapo C325WB will display the online status.
Best Regards

  @TomBram 

Hi,
Please refer to the steps below to collect the camera log and app log for further analysis.
1. You can refer to the instructions below to collect the camera log.
How to get the log of Tapo Camera
 

2. To collect the app log, refer to the steps below.
  1) Uninstall the Tapo app on your phone, click on the link to download the debug app, and install it on your phone.
  2) Use the debug app (Tapo Trial app) to try to reproduce the problem. 
  3) After the problem is reproduced, go to APP> Me>About, and click the Tapo icon 10 times on the About page (if it requests storage permission, please agree, so that the log can be saved to local storage on the phone), and the log will be imported to the mobile phone directory-TPLINK folder.
  4) Click the Share button to send us the files. 

Best Regards

  @TomBram Thank you for your cooperation~