Tapo c325wb, can't update firmware

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Tapo c325wb, can't update firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo c325wb, can't update firmware
Tapo c325wb, can't update firmware
2024-02-24 16:09:52 - last edited 2024-02-27 09:31:37
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version: 1.1.1.4

I have a notification to update firmware but it always fails , been trying for a couple of days but it always fails with both wifi and hard wired with the same result.

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#1
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1 Accepted Solution
Re:Tapo c325wb, can't update firmware-Solution
2024-02-26 19:01:36 - last edited 2024-02-27 09:31:37

  @bob-one Rebooting the router solved the issue.

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#4
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Re:Tapo c325wb, can't update firmware
2024-02-26 10:26:21

  @bob-one 

Hi,
You can try the following steps and check if they will help.
1. Reboot the camera.
2. Disable the firewall or antivirus setting on the home router if there is one.
3. Try to update the firmware again.

 

If not, can you share your steps when updating the firmware, and send me a picture of the error message?

What's the model number of your router?

 

Best Regards
 

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#2
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Re:Tapo c325wb, can't update firmware
2024-02-26 10:42:13

  @bob-one Tried all that still the same, its a vodafone wi-fi hub

 

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#3
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Re:Tapo c325wb, can't update firmware-Solution
2024-02-26 19:01:36 - last edited 2024-02-27 09:31:37

  @bob-one Rebooting the router solved the issue.

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#4
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Re:Tapo c325wb, can't update firmware
2024-02-27 09:31:31

  @bob-one Thank you very much for the case sharing~ yes

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#5
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