How to access Tapo C210 camara outside my home network
Hello,
I have a Problem.
C210 (v1 fw 1.3.1) works perfect in the local network,
no connection to the cloud.
With my two other cameras C100+c200 in the same network everything works fine.
I resetted several times with no result.
Thanks
Alex
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
You can refer to the instructions to troubleshoot the reported issue.
What to do if I can't control my Tapo cameras on the Tapo app?
Please confirm the following information if the problem remains:
1) The LED status on the camera.
2) The model number of your router.
3) Send me(@Solla-topee) the camera's MAC address via a private message.
4) Try to factory reset your camera, enable a hotspot Wi-Fi on your phone, reconfigure the camera on a different phone, connect it to the hotspot Wi-Fi, and check if you can control it remotely.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions to troubleshoot the reported issue.
What to do if I can't control my Tapo cameras on the Tapo app?
Please confirm the following information if the problem remains:
1) The LED status on the camera.
2) The model number of your router.
3) Send me(@Solla-topee) the camera's MAC address via a private message.
4) Try to factory reset your camera, enable a hotspot Wi-Fi on your phone, reconfigure the camera on a different phone, connect it to the hotspot Wi-Fi, and check if you can control it remotely.
Best Regards
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 242
Replies: 1
Voters 0
No one has voted for it yet.