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Unable to use sync-to-sound feature in Tapo L920

Riconan

Thursday - last edited Monday

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Unable to use sync-to-sound feature in Tapo L920

Thursday - last edited Monday

Tags: #Sync to Sound

Model: Tapo L920-5

Hardware Version: V1

Firmware Version: 1.1.8

Hi, the sync-to-sound feature of L920 doesn't seem to work, I keep getting error that my mobile isn't on the same wifi network even though it is. I tried all the troubleshooting steps as well, but no luck. Can you suggest any way to make it work

1 Reply

Wayne-TP

Monday

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Registered: 2020-06-23

Re:Unable to use sync-to-sound feature in Tapo L920

Monday

@Riconan

Turn off cellular data.
Disable VPN if any.
Restart the phone
Compare the IP address of the mobile phone and the light strip to verify whether they're on the same network.

For example,

Devices are on the same subnet: 192.168.0.100, 192.168.0.101

Devices are on the different subnet: 192.168.0.100, 192.168.1.101

How to find IP address on your devices

How to find IP address of Tapo smart device: enter device page in the Tapo app, go to Device Settings, click Device Info.

Test it with another mobile device

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Riconan

Thursday - last edited Monday

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Registered: 2024-11-07

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Unable to use sync-to-sound feature in Tapo L920

Unable to use sync-to-sound feature in Tapo L920

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