C200 detecting rain through window

C200 detecting rain through window

C200 detecting rain through window
C200 detecting rain through window
2024-11-18 21:47:44 - last edited 3 weeks ago
Model: Tapo C200  
Hardware Version:
Firmware Version:

I have a C200 sat on my windowsill pointing through the window to monitor my drive. I only have person identitification on and it's started sensing rain drops on the window. Motion sensing is turned off. How can I stop it notifying? Thanks

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Re:C200 detecting rain through window -Solution
2024-11-19 09:53:42 - last edited 3 weeks ago

  @RichWorrall 

Hi,
Please confirm the following information for the reported issue.
    1. Go to the camera's Device Settings > Detection page, send me a picture of this page and a picture of the Person Detection page.
    2. Can you share a video showing the reported issue?
    3. Do you receive a Person-detected notification when the camera detects raindrops?
Best Regards

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Re:C200 detecting rain through window -Solution
2024-11-19 09:53:42 - last edited 3 weeks ago

  @RichWorrall 

Hi,
Please confirm the following information for the reported issue.
    1. Go to the camera's Device Settings > Detection page, send me a picture of this page and a picture of the Person Detection page.
    2. Can you share a video showing the reported issue?
    3. Do you receive a Person-detected notification when the camera detects raindrops?
Best Regards

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