Recording schedule
I am trying to set up schedule recording to use detection recording but it does not work the camera keeps recording when the camera should be off. The time is correct and I have also reb
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Hi,
Your Recording Schedule settings are correct. I think your camera enjoys the Tapo Care service so that you see the video clips between 8 AM to 10 PM. The Recording Schedule works for the SD card only.
On the camera's Live View > Playback & Download > Playback page, you can see the video clips under the Cloud icon or SD card icon.
If you want the camera to go into privacy mode from 8 AM to 10 PM, I suggest configuring the automation entry on your camera to turn on/off the privacy mode.
How to create Smart Action (Automation or Shortcut) on the Tapo app
Entry 1: Turn on privacy mode at 8:00 AM every day.
Entry 2: Turn off privacy mode at 10:00 PM every day.
Best Regards
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Hi,
In this case, please confirm the following information for the reported issue.
1. Please describe your recording requirements in detail.
2. Please go to the camera's Device Settings > Storage & Recording > Recording Schedule page and send us a picture of it.
3. On the camera's Live View > Playback & Download > Playback > SD card page, can you send us a picture showing the reported issue?
Best Regards
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@Solla-topee I am trying to set up a schedule where the camera goes in to privacy mode from 8 in the morning till 10 at night. I have set this up but the camera still records activity. I have attached the schedule recording page but am unable to attached the sd card picture
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Hi,
Your Recording Schedule settings are correct. I think your camera enjoys the Tapo Care service so that you see the video clips between 8 AM to 10 PM. The Recording Schedule works for the SD card only.
On the camera's Live View > Playback & Download > Playback page, you can see the video clips under the Cloud icon or SD card icon.
If you want the camera to go into privacy mode from 8 AM to 10 PM, I suggest configuring the automation entry on your camera to turn on/off the privacy mode.
How to create Smart Action (Automation or Shortcut) on the Tapo app
Entry 1: Turn on privacy mode at 8:00 AM every day.
Entry 2: Turn off privacy mode at 10:00 PM every day.
Best Regards
- Copy Link
- Report Inappropriate Content
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