C410 cameras night vision not working

C410 cameras night vision not working

C410 cameras night vision not working
C410 cameras night vision not working
6 hours ago
Model: Tapo C410 KIT  
Hardware Version: V1
Firmware Version: 1.2.1

Hi,  I have 2 x C410 cameras, I've been using them for trail cams and regularly bring them back to the house to download the images and check for updates.  Both cameras stopped recording night video at the same time.  I'm guessing it was the last firmware update?  

 

I've been in contact with support while they were still under warranty but was messed about and could never get to a resolution so I'm pretty disappointed with this.
 

I connect my phone app to the cameras at night I can see the night vision on the app but it doesnt trigger a recording at all.  Works perfectly if there's light.

Anyone else experienced this?  I'm keen to try and downgrade to a previous firmware version and see how it goes but am unable to find this on the tplink site.

Thanks.

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