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Smart Home Community > Device Connectivity
< Smart Home Community

Device Connectivity

When using TP-Link smart devices, you may encounter device connectivity phenomena, such as devices frequently showing as offline on the app or being unresponsive to control. Join the discussion to find the optimal user experience.
Device Connectivity
Device Connectivity
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Knowledge BaseDevice Connectivity for TP-Link smart devices
Introduction Smart devices may experience problems or failures in connecting and communicating due to factors such as network issues, firmware problems, device settings, compatibility, and more. To pr
Device ConnectivityOfficialHighlighted Thread
By Solla-topee · Latest post 2025-02-08 17:43:15 by Fahimnepal
0Helpful
1564Views
1Replies
No camera account on tapo c610 kit
I'm trying to setup my camera using it's rtsp address In my frigate deployment where I already have 2 other tapo cameras but for this new camera I'm missing the camera account option which is under ad
FirmwareDevice ConnectivityLive View
By Srpayo · Latest post 4 hours ago
0Helpful
10Views
0Replies
Using indoor camera but the infrared is glinting off my window and makes the vision unclear
Need to set my camera to see all things but when it gets dark I get fuzzy black and white pics because the infrared and motion lights block the view
FirmwareMotion DetectionDevice ConnectivityLive View
By Hollyhands · Latest post Yesterday by Solla-topee
0Helpful
35Views
1Replies
Live Stream Paused
I have 3 x C225 and 1 x C520 cameras connected to my H500. I keep getting this message on all 4 cameras on the HDMI output of the H500: Live Stream Paused. Battery-powered cameras only start mirroring
Device Connectivity
By Dave665 · Latest post Yesterday by Wayne-TP
1Helpful
1130Views
16Replies
SolutionSolution: sudden malfunction of Tapo camera/doorbell (liveview, detection, etc) linked to Tapo H200
This Article Applies To Tapo H200 (EU/US/JP) 1.0 - Firmware 1.5.2 Build 20250603 rel.59798 or 1.6.0 Build 20250915 rel.33520 Tapo cameras or doorbells that are linked with the Tapo H200: Sub-devices o
Device ConnectivityLive ViewMotion Detection
By Wayne-TP · Latest post Wednesday by Wayne-TP
0Helpful
280Views
2Replies
Bulb issue solved using old phone
I have had a mare connecting my house systen of plugs and bulbs. I resorted to reinstalling Kaza app for older devices which worked but couldnt get bulbs to reconnect depite going in circles following
Device ConnectivityTapo App RelatedKaza App Related
By Wyrme · Latest post Wednesday by Wayne-TP
0Helpful
58Views
3Replies
Hub doesn't ring when doorbell button is pressed
Hub doesn't ring when doorbell button is pressed and when I go to settings to turn on hub ringing in paired chimes it just says connection unstable please try again later. Please help.
Device Connectivity
By KingStoump · Latest post Tuesday by Gap1964
0Helpful
117Views
4Replies
Will camera record without WiFi link
It has been necessary to place the camera on a garage some distance away. Therefore it is out of the WiFi range. Will it still continue to detect and record on the installed sd card?
Device Connectivity
By Kiter1 · Latest post Tuesday by Solla-topee
0Helpful
63Views
2Replies
Cannot connect to alexa
I have a set of four. Only one will connect to alexa
Device Connectivity
By Everton-Dave187 · Latest post Tuesday by Wayne-TP
0Helpful
54Views
1Replies
Tapo camera does not reconnect after router reboot
Hello, I would like to report an issue with my Tapo camera that happens consistently after a router reboot. Every time the router is restarted (for example during a firmware update), the camera loses
FirmwareDevice ConnectivityInstallation
By hectormartin42 · Latest post Tuesday by Solla-topee
4Helpful
147Views
3Replies
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