Device Connectivity

When using TP-Link smart devices, you may encounter device connectivity phenomena, such as devices frequently showing as offline on the app or being unresponsive to control. Join the discussion to find the optimal user experience.
Device Connectivity
Introduction Smart devices may experience problems or failures in connecting and communicating due to factors such as network issues, firmware problems, device settings, compatibility, and more. To pr
Device ConnectivityOfficialHighlighted Thread
By Solla-topee · Latest post 2024-04-04 08:52:41
0Helpful
143Views
0Replies
I just received 8 of these new bulbs and am having a very difficult time keeping them responding via Apple Home or the Tapo App. They either react very slowly or will say "no response". I have mostly
Device ConnectivityMatter
By cwagz · Latest post 3 hours ago by Roene13
0Helpful
1234Views
21Replies
Hi Team, I bought the camera 1 month ago. Every 24 or 36 hours goes to solid Amber. Router is at 2 meters away. I unplug it and plug it again so it works for another 24-36 hours. Is there another solu
Device Connectivity
By mTapo_c210 · Latest post 12 hours ago by Solla-topee
0Helpful
18Views
1Replies
I have VIGI NVR for recording. After recent firmware update, my camera no longer able to connect to my NVR. Before the update everything is working fine. NVR Model: VIGI NVR1008H(UN) 2.0 Firmware Vers
FirmwareONVIF/RTSPDevice Connectivity
By KevinLiew · Latest post Yesterday by Solla-topee
0Helpful
353Views
8Replies
Set up camera on Friday. By Sunday no LED light and obviously offline! I've tried to get it to work even though I've wasted an hour scrolling through help / support section and tried switching off the
Device Connectivity
By RachelleM · Latest post Yesterday by Solla-topee
0Helpful
274Views
4Replies
I have a problem with Tapo C125 and C225 cams (Homekit enabled). Whenever my router reboots (every 3 days) or the cameras lose connection, then my Tapo C125 and C225 cams won't reconnect to Wifi. They
FirmwareFeature RequestDevice ConnectivityInstallation
By pappl · Latest post Yesterday by pappl
2Helpful
194Views
6Replies
Hi, My KL125s have been having intermittant problems. At first I noticed that they were going "unavailable" many times each day according to the Home Assistant Logbook. I started looking into it and n
Device Connectivity
By themoz · Latest post Tuesday by themoz
1Helpful
62Views
1Replies
All TAPO devices. Camera C210 Camera C110 x2 Camera TC60 Doorbell & H200 hub Smart switches x3 L510B & L510E x6 Smart plug with energy monitoring x1 Yeah, this is a massive oversight on TP-Links part.
Device Connectivity
By technobug · Latest post Tuesday by Wayne-TP
1Helpful
75Views
2Replies
Hi I have 2 C110 cameras that will randomly drop of network. Both drop always at the same time. After a couple of days cameras are back online. I also have a couple of P115 smart plugs in the same net
Device ConnectivityRemote ControlNetwork
By Tomi_T · Latest post Tuesday by Solla-topee
0Helpful
22Views
1Replies
I have Hub H100. It has connected the following devices (all of them are updated): 12x P110, 6x S200B, 5x L530, 2x T100, 1x T315, 1x T310 The Automations of the switches up to yesterday night worked f
Smart ActionsDevice Connectivity
By pantelinoux · Latest post Monday by FRENKY33
1Helpful
1000Views
18Replies
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