Device Connectivity
Knowledge BaseDevice Connectivity for TP-Link smart devices
Introduction Smart devices may experience problems or failures in connecting and communicating due to factors such as network issues, firmware problems, device settings, compatibility, and more. To pr
Device ConnectivityOfficialHighlighted Thread
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Can someone please help me my tapo cameras stopped recording to cloud I've removed reset to factory and the both are still saying the same thing no matter what I do and I can't even add them now to my
RecordingDevice Connectivity
By
Pep4
· Latest post 2 hours ago
by Hilbert-TP
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27Views
Camera will work when connected to electricity, but not charging. When power is disconnected, camera stops working. Have reset the camera but still happens. Anyone else had this problem?
Live ViewRecordingDevice Connectivity
By
Vogels7
· Latest post 5 hours ago
by Hilbert-TP
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This Article Applies To Tapo C410/TC82/C411/C402/C403 - V2.0, Firmware 1.3.3 Build 251215 Rel.74534n or earlier versions Description The camera goes offline, or its live feed cuts out, as soon as it i
Device Connectivity
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2014Views
I’m unable to add the Tapo P115 smart plug to the Deco app, even though it appears in the “Smart Home” menu list of the devices. The device works normally in the Tapo app. Has anyone successfully conn
Device ConnectivityFirmwareFeature Request
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Tapo camera has been working fine. We now have a new EE router. I have tried to connect putting in the new router password but it says that it doesn't recognise password. I have rebooted taps camera,
Device Connectivity
By
Harmony103
· Latest post Yesterday
by Hilbert-TP
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27Views
Hello! Recently I got a D235 doorbell, which is great device (except for the issue I experience). However since the beginning I have not been able to get the doorbell call to work. Initially I had the
Tapo App RelatedNotificationDevice ConnectivityDoorbell
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98Views
Hi, I have this Tapo camera which goes offline every few weeks, causing me to go through the hassle of going through the first time setup again multiple times to reset up the camera. When it goes offl
InstallationDevice ConnectivityFirmware
By
Johnson_18
· Latest post Yesterday
by Hilbert-TP
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20Views
One of my cloud videos says it is still downloading after four days. I have successfully downloaded other videos but this one has important and I need to be able to download it. I have already reset t
RecordingDevice Connectivity
By
GreenOfHeart
· Latest post Tuesday
by Wayne-TP
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24Views
When i set up my first camera i updated it and everything seemed fine and dandy. couple of days later my landlord tells me that the internet provider called and said the router is overloaded. I suspec
FirmwareInstallationDevice Connectivity
By
Crabperson
· Latest post Tuesday
by Solla-topee
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340Views