Hi @llccllcc, What is the current firmware version of Controller? Did you install the controller in docker? If you upgrade the Controller to v5.13.22, and then adopt all devices firstly. After that...

Hi @dimple_dan, Thanks for all information you provided, it's very helpful.

Hi @RandomDude， Hope you are doing well. Our support team reported that they haven't received your email reply at all. Have you ever received the support email who case ID is TKID231207161? Or was...

Hello @W38122077， Thanks for reporting this issue in the community. After confirming with the R&D department, currently Omada Controller 5.13 supports migration between 5.13.22 (Windows, Linux) and...

Hello @inglewood, Thanks for reporting this issue in the community. May I know the hardware and firmware version of your EAP225? How did you know the EAP has auto reset issue？Is this issue reproduced...

Hello @Aiden127， It seems like the EAP became brick during the firmware upgraded procedure, you may try the Firmware Recovery to take it back. Please refer to this detailed article on the Knowledge...