@Dragonstone Hi, thanks for posting question on our community. Internet light being off or the "WAN Port Unplugged" message means that your Router's WAN port physical connection is disconnected. It...

@Feuj Hi，thanks for posting question on our community. After confirming, it is not suggested to use POE2412G or POE4824G with TL-WA1201 together, which may make damage to TL-WA1201. Their voltage and...

@WookieMan Hi, please follow the methods in this article: What should I do if fail to upgrade the firmware of my TP-Link router?

@Morris1990 Hi, thanks for posting question here. Does "DSL line gets retrained" mean your internet service provider rebooted the DSL line? Does it happen frequently?

@Akmal89 Hi, thanks for posting question on our community. If you forgot the login password and need to log into the web interface, I am afraid that you have to factory reset the router and...

@MbR2XgD Hi, as the EC220-G5 you purchased is a customized model for ISP only, there may some special designs different from common models. You may contact your ISP for support.