@Pablo56 I believe this is not supported currently. You need to register a new account with the new email and reconfigure the tapo devices to it.

@Jlive This model's SD card is placed on the hub instead of the camera itself. You definitely don't want to place the hub outside. I subscribe tapo care service myself to improve the security level,...

@Marelli Have you updated your APP? If my VPN is on when i try to view my camera, it will do exactly like your case. The VPN connection must block something so the liveview cannot be viewed.

@Mariano.... I found this very helpful. https://www.tp-link.com/en/support/faq/3267/

@finchfinch Hi! I find the answer here, i think it's ok! https://www.tp-link.com/en/support/faq/3417/#A18

@JuliesSmartHome Did you check the settings on Google? Looks like it is related to Google voice control or something.