@3apk3 Have you tried the methods provided by the official respondent in this post, and if all the methods have been tried or still do not work, it is better to return the camera.

If you don't want to subscribe to cloud features, you can try onvif.

@3apk3 It may be that you didn't succeed in reset, you can refer to this faq to try it. And you can try to use other device to check the WIFI signal of the camera....

Do you want to save the camera's video directly to the FTP server? If you don't want to subscribe to the tp-link cloud service, saving camera video to your computer via ONVIF is also an option, but I...

You can try to follow this faq, it may help. https://www.tp-link.com/support/faq/2680/

You can try to update the APP software version and firmware version, that may help.