Hi @dadaniel_at, IMO, you shouldn't need to search several documents to get this answer, but it is what it is... That pdf is called EOL, but the dates in it are for EOS (End of Sale). Then you need...

@EliasSoares, I'm out of ideas. I hope you can get a replacement. Maybe one of the moderators has a fresh idea. Assuming it's locked to the one IP, you should be able to change the router/gateway IP...

@EliasSoares, the first ping attempt was with the laptop disconnected? If not I'm truly stumped. Usually, people need help because they can't ping their switch. Still might be worth looking at arp -a...

jra11500 wrote @EliasSoares Are you sure that the switch is a TL-SG1016D and not a TL-SG1016DE? If the switch is unmanaged, how did you enable and disable port isolation and loop prevention? If the...

@EliasSoares, I was going to ask ig the arp command showed the switch's mac address for the 192.168.0.1 address and then I realized that there's no MAC address on the label in the photo in a previous...

@EliasSoares, That switch model shouldn't respond to ping. If the PC uses DHCP, it should use default to a link-local address and not even get a 192.168.0.x address to ping from. If you unplug the PC...