@SimonGA Thank you

@SteveWex I'd give them a week then if there is no fix return it.

@mrtim Almost forget this. Once you log into the Tapo app click on "Me" from the bottom menu then click on "Link Tapo With Kasa" then follow the one screen instructions :)

@Im-New-To-This See if the following post helps if not please let me know https://community.tp-link.com/us/home/kb/detail/412694 Thank you

@David-TP

@SteveWex I have no idea if it can be resolved in two weeks it will depend on what is causing the signal to just up and die on you. The first step will be to get your logs so the engineers can figure...