I also have C520WS cameras with the same FW version. Tried to recreate the issue following the described steps and didn't see mentioned problematic result. Changing the sensitivity of motion...

Hello @DirtyLilMonkey, You can set/change user and password in device settings/advanced settings/camera account. In that case of you already configured the camera account, but forgot the details you...

Subscribed to this thread... I'm curious, because I reported 1 issue today to the support that's also connected to hub/network topic.

Hi @Wayne-TP, In the application v3.13.512, the expected contact support link is available. It seems, tech team sorted the issue. Thanks.

Hi @Pisto, You can find the HW version number on the bottom of the box next to the barcodes. Regards, SecCamFan

Hi All, Finally, the issues mentioned in my first post have been sorted. Tp-link team provided great support in resolving the problems. Slowdown appeared repeatedly after few seconds during playing...