@Ordoin Hello, Thank you for reporting this issue with your Tapo C225 after the firmware update to version 1.3.1. At this time, we have not received similar feedback from other users regarding this...

@Bhnath Hi, There are some troubleshooting tips for device sharing failure: 1. Make sure the Tapo app is up-to-date. Try reinstalling if needed. 2. Ensure both your phone and device have internet...

@Marchsnt8 Hello, Thank you for your post. If your SD card is experiencing issues during use, please refer to this FAQ: How to Fix Tapo or Kasa Camera and Doorbell SD Card Not Formatting or Being...

Hi, The core of this suggestion is to add a basic, adjustable sound detection feature to Tapo cameras. This would allow them to trigger recordings and notifications based on any significant noise—not...

@3585 Hi, Thank you for your post. Please try the following steps: Note: Back up important files before initializing the microSD card. 1. Make sure your SD card is in the compatibility list of...

@mangaTom19 mangaTom19 wrote @Hilbert-TP 1. Yes, it is responsive in the app. 2. It's currently connected to my hub(H500) and has good signal strength (-51RSSI) 3. Again, it's currently connected via...