The website doesn't even have the updated product line to select. I just bought the tapo c250 with the understanding that it uses H265 compression. But when connecting to synolgy it uses H264 instead

TC70 stopped responding. I reset it, re-added it to the app. Now it streams again but has stopped moving/panning around the room to follow movement. Does anyone have any helpful suggestions?

I'm looking into buying a couple of Tapo C260 for surveilance. However one of the rooms are quite wide (10m) and I am wondering if it is possible to combine patrol mode with event tracking. What I wou

The APP keeps telling me to format my SD card. Did that many many times. Formated and repaired it on my laptop. Changed SD card 5 times with no success bought a new one the camera doesn't see the new

unable to delete the shared used, no delete option is coming , pls suggest how to remove

Posting a fully-diagnosed case because the usual "check your router/Wi-Fi/firmware" replies do not apply here — I have isolated this to TP-Link's remote-access service by direct testing. Setup - Camer