@Mt16 Hi， If you fail to set up or configure your Tapo camera, please follow this guide: Tapo Camera Not Connecting to Wi-Fi: Troubleshooting Guide If the problem persists, contact our customer...

@ZoeHopkins Hello, Thank you for your questions. To control the doorbell from multiple phones, you can simply log into the same Tapo account on the other phone(s). This will give all devices linked...

@Sptim Hello, Thank you for your question. This is an important point about Tapo Care permissions. Access to Tapo Care cloud recordings is directly tied to the main account with the active...

@AdamNook Hello, If you get the Error “Unable to Find/Connect to this Tapo Camera”, please try the following steps: 1. Confirm the camera model selected in the app is correct. Move your phone/tablet...

@Armanmalik Hello, If the camera does not respond to reset: 1. Power off the camera, move the camera closer to the router, then power it back on. 2. Wait for about 10 minutes, then factory reset the...

Enduser2 wrote Thanks for these answers. @Enduser2 Hi, Thank you for your reply. It may be due to lighting conditions that the light is difficult to capture or see clearly in a photo. If the night...