@BeePee Hello, Thanks for your question. To confirm, have you shared the camera with your wife’s account? If so, this behavior is expected. When a camera is shared with another Tapo account, the...

@Marc67 Hi， You can refer to the following instructions to troubleshoot if you fail to watch the camera's live feed remotely. Cannot view Tapo/Kasa Camera If the problem remains, please confirm the...

@Giovani_Avelar Hi, If you encounter noise while monitoring your Tapo camera, please take the following steps: 1. Make sure your mobile device is positioned away from the camera, preferably in a...

@mafiatu7uh mafiatu7uh wrote @Hilbert-TP https://community.tp-link.com/en/smart-home/forum/topic/824942?replyId=1682774 I have explained it in this link. I received an email from TP Link support,...

@ttaidapos ttaidapos wrote @mafiatu7uh Same problem since I bought the c660 in November. On the latest firmware. Camera eventually goes all the way to the right. Pan and tilt correction fixes the...

@mafiatu7uh mafiatu7uh wrote @k7ozz nothing, it seems this type of product is a failure Hello, Thank you for your reply!. May I know whether you are also experiencing a pan & tilt issue with your...