@Roshan.jha09 Hi, May I know how is your SIM card carrier? Could you please send me a picture of the advanced>status page before and after the 4G connection dropped？ Please also help me save the...

@fakhri1311 Hi, here are some suggestions for your reference: 1. disable the 2.4ghz on the main network. 2. enable the guest network with a different SSID for 2.4ghz only. Then check whether iPhone...

@MOO13 Hi, Are all the 60*Deco M5s connected via Ethernet cable to each other? Normally if all Deco units are connected by Ethernet cables, there would be no limitation and in order to keep a stable...

@Wilhelm3 Hi, May I know the model number of your TP-Link product? Which username and password are you looking and can I have a picture of that?

@unoh07 Hi, could you please send me a private message about the MAC address of this problematic M5? If we perform a factory reset and wait for its light to be blinking blue, are you able to see the...

@Robo_Robbie Hi, is this AR1900 your ISP modem router? It is ok If you want to connect the main Deco to AR1900 to set up a Mesh system.