@scofie65 Hi, we need to test the same SIM card on different 4G devices to see if it is the device issue or SIM card/ISP issue. It is recommended to use SIM card adapter to change the size of your...

@vatsk Hi, is the PC using DHCP to obtain IP address automatically? Please try connecting both PCs to the router at the same time, then check if the Default Gateway on both PCs will be the same...

@Ianc9 Hi, based on your current firmware version, the actual hardware version on the label should be V4.20, I will send you a beta firmware via private message, please check if it works. By the way,...

@Jay656 Thanks a lot for the update, really happy that the issue has been resolved. And please pay attention to any new firmware update via the router Web GUI or TP-Link official website. Hope you...

@Jensrpoulsen-57 Hi, the new firmware of AX72 newly added EasyMesh function, just for testing purpose, could you please disable EasyMesh to see if it will solve the problem?

@Martinsxm Hi, as Slayer86 mentioned, the issue is resolved after a factory reset, so please try factory reset your router as well. It is recommended to save the current configuration file before the...