@Muno Hi Muno, there is a reset button/hole on the bottom of the actual device, you can hold it for 1s with the Deco powered on and then re-add them. Besides, considering you have changed a new ISP,...

@mjkienzle Hello, the DHCP services are not cloud-based. And we need to do more analysis to locate this issue and figure it out. 1. What is the led status of the Deco M5? And what is the current...

@Chalda @Eric_c @grimpows @mowglibook @RoboTrigger We have reached out to our RD team, if the SMS messages still cannot be read after you installed the beta firmware, you can install the one attached...

@Gaaaz May I know have you solved your issue after installed the beta firmware? Note: We provide English service only for our global users. If it is possible, you can reply to us in English. Or you...

@Sero Could you please provide more information asked on my previous reply? And have you ever tried to do some troubleshooting? What are they and what about the corresponding results? Good day.

@leon_1956 Hi Leo, with the TL-PA8010Pkit powered on, press and hold the pair button for more than 6 seconds to reset the powerline adapter. Then you can use the tpPLC utility to re-pair them....