@rajsx We will do some troubleshooting first to locate this issue and try to figure it out. 1. What is the led status of the Archer C6 when you lost connection? Do both wired connections and wireless...

@rounakr94 Here are a few things we need to confirm first. What is the bandwidth you paid and what is the wired/wireless speed you can get from the Archer C6? Try to ping the websites which run...

@santaclous Thanks for your reply. It seems that the 2.4GHz and 5GHz speeds are both fine. What is the bandwidth you paid？Is 5GHz speed slower than the bandwidth you paid? With the device connected...

@GustavoSA What is the model number of your device? Please provide more detailed information.

@Sergio153 Thanks for your reply. What about the speed of other wireless devices? Like your iPhone or laptop? Do they have the same issue? You can try to swap the locations of the Deco units to rule...

@ShayFe It is the download link for Deco M4. You need to scroll down this page and then you will see the firmware released on Sep 17th, 2019....