@santaclous Please click here to check the wireless negotiation speed of your device when it is connected to 2.4GHz and 5GHz respectively. Try to move it further away from the C2, like 3 meters and...

@Singto You are still able to login to the web UI when there is no SIM card inserted. Connect your computer to the MR6400 and login to the web UI with domain name or IP address. You can unplug the...

@g_emanuel Please help us to get the information below so that we can locate this issue and figure it out. 1. Who is ISP? 2. Do all the devices connected to the AX1500 have the same issue? 3. Please...

@Croz Hi, we can do some troubleshooting first to locate this issue: 1. What is the led status of AX50 when you lost wifi connection? 2. How many devices connect to the AX50? And what are they? 3....

@Char_Samlag What is the current network diagram? How did you set up the VPN service? What about the network connection stability of the VR900 itself? What is the led status of the VR900 when you...

@Nandan.Dutta_2 Can you login to the Tether app with your login credentials? Have you bound this router to your TP-Link cloud account? If so, you can unbind it on the Tether app and login to the web...