@ml1112 Try to disable antivirus or firewall on this device and then verify whether PC can ping it.

@ShadowOfDeath First of all, respect is important and necessary in the community. We won't delete or silence one's account for no reason. But the violation of these guidelines attached below will...

@Sandeep2007 Have you ever tried to reset and reconfigure them with the PPPoE username and password? Please provide the information mentioned on my last reply so that we can locate this issue and try...

@helw Hello, for those devices you want to block, like what you do now, create a profile and choose the filter level as the owners' ages and then tab APPs/websites and add Netflix into it. As for...

@BarryTreeg Thanks for your reply; that is a little weird. Try to forget the network on your cellphone and reconnect it to the main network of Deco; Then you can log out the Deco app and re-login to...

@Farsen Hello, the Deco M5 supports ethernet backhaul and wifi backhaul both; if all the ethernet outlets coming from the main router, then you can connect the Deco to the outlets and the ethernet...