@BATVIETNAM Hello, please ensure that the wifi function of the router is working properly. And can you detect the TP-link wifi on your other wireless devices? Please ensure that your Windows 8 PC can...

Hi @Bolin07 and all, We have noted your requests and forwarded it to our product department, they will calculate the numbers of the received feedback and evaluate the feasibility then. And hard reset...

@Ryan.C Hello, sorry to respond late. The external diameter is 5.3(+/- 0.2)mm, and the internal diameter is 2.1(+/-0.1)mm. Good day.

@Wobbo Hello, the Deco M9 plus has the latest firmwaer; if you want to update the firmware of the Deco M5, you can connect the Deco M5 to the modem directly and configure it as the main router to...

@rd888 Hi Richard, what is the hardware version of your Deco M9 plus? You can find it on the bakc panel of the actual device. And can you see the option to turn on/off UPnP on the Deco app under...

@Uncle_Buck Thanks for your valued reply, glad to hear that it works well now. You can enjoy the internet with the Deco mesh network. If need more help in the future, be free to let us know. Good day.