@supersampler Hello, please refer to the instruction attached below. https://www.tp-link.com/support/faq/2686/ If you cannot fix it, please describe the current issue in details and tell me the...

@KevinC666 Compared to HS100, the Tapo P100 is smaller, and the maximum load supported is lower than the HS100. And Tapo P100 only displays the total runtime per day/week/month, while HS100 displays...

@Farqui Hello, what are the hardware and firmware version of these two smart plugs? For your information, the firmware need match the hardware version of itself. Good day.

@Delta...- Hello, the smart phone is detected as a local device after it has connected to the smart plug's wifi; while at this moment, all the advanced features are not available, including schedule,...

@Foxtrotter Hello, what is the brand & model of the SD card? And how about its format type? A picture of the card would be great; If the SD card is not formatting successfully, or it is not...

@SnaffyNoo Hello, the KASA camera does not support home/away mode yet; the app is for NC series camera, which is different from KC cam and it is called tpCamera app; That is the reason shy you found...