@RainNinja Hello, please help us to confirm the information below so that we can give you a specific answer. 1. What is the current network diagram? Does Deco work in regular router mode or access...

@Tucker Hello, thanks for your valued reply. From your description, the old wifi is from the BT hub, not the Deco network. And it is normal, the BT hub works in router mode, the wifi function will...

@rvds61 Hello, you can connect them like modem---main Deco )))((( satellite Deco A )))((( satellite Deco B; considering the third Deco won't work as long as it is 10 meters away from the kitchen, we...

@RG1 Hello, the KC200 can be bound to one cloud account for security and privacy; while the same account can be used by multiple devices. That is to say, your familes can install the KASA APP and...

@Tinkerbell-DDL Hello, theoretically, the led indicator won't come on with LED setting disabled. And the led status of itself won't affect the motion detection. Could you please shot a short video of...

@Kevin_B Hello, the KC110 can be managed by multiple cellphones with the same cloud account. Your wife can install the kasa app on her cellphone and log into the app; Then she can receive...