@mbb Hello, could you please show us the screenshots of the power consumption page on the kasa app of the HS110? What is the model number of the appliance plugged into the HS110? Considering the...

@InvisibleTouch Hello, the model number of the new smart plug should be Tapo P100; it is managed by the Tapo APP, not KASA app. That is why it cannot be detected on the kasa app. And it is a new...

@BaSu Considering the HS110 works well with other devices, the smart plug itself should be working fine. We can do some troubleshooting first. Is there any specific symptoms of the energy monitoring...

@thevilla Hello, what is the led status of the two HS100 after the main router booted up? How do you make them reconnect to the home network? Try to move them closer to the main router and you can...

@alanlw Hello, please check the details below first. 1. Whether the HS100 is poor contacted, such as partially loose. 2. Whether the pins contacted are rusty/have Impurities adhering to the contact...

@MikeRevitt Hello, thanks for your requesting. Could you please show us a screenshot of the power consumption page？ And what is the model number of the appliance plugged into HS110 and what is the...