@alanlw Hello, may I know what is the time zone in which HS100 locates? Any difference from your location? Please show us a screenshot of the location and time settings page. You can try to change...

@alexsp79 Hello, have you plugged any SD card into the Tapo C200? Considering the camera does not support cloud storage yet, we need use the SD card to record videos. Besides, you can go to liveview...

@nickh Hello, thanks for your requesting. I have confirmed with our engineer that the Deco P9 does not support IFTTT, that is why it cannot be detected under my router box on the IFTTT app. Good day.

@TapoNoob Hello, what is the led status of the Tapo C200? What do you mean by saying it failed to pair? Could you please provide more information? Thanks a lot. Good day.

@LeanneR Hello, what is the led status of the KC100? You can check its IP address via the KASA app. DO you want to connect it to the main router's wifi or the mobile data of your cellphone? Good day.

@avniel Hello, considering the current led light status is solid green, you can reboot the KC200 to give it a go. And you can delete the KASA APP and re-install it to give it a go. Still the same,...