@Daman Hello, you can add this device into the blacklist. Below is the instruction: https://www.tp-link.com/support/faq/1796/ The Deco does not support whitelist yet, while you can adjust the...

@Mow Hello, thanks for your requesting. Per you mentioned, I found that you chatted with our technical support and were suggested to get a replacement. If you have not returned it yet, we can do some...

@Fernmac Hello, does Deco P9 works in regular wireless router mode? Then the current issue would be normal due to the double NAT. There are two solutions: a. You can setup the main router as the...

@henryg Hello, sorry to tell you that there is no easy way to move devices between the 2 networks; We need forget the current network and reconnect it to the new wifi; per you said, you can move...

@BladderFox Thanks for your valued reply. Please show us the screenshots of the whole parental control settings page, especially the time limits/bed time settings. Thanks in advance.

@Ken_Sydney Hi, it is a spammer and has been removed. Can PS4 detect the Deco's wifi network? Any error message or hints pops up after it failed to connect to the wifi? Does it have WPS button? If...