@help4u Try to change another web browser or device to access the web UI. And please ensure that the firmware is up to date. Besides, with it changed to router mode, does online devices show up...

@DanielGB First, please update the driver of the wireless adapter on your computer for the 802.11ax router. Below is the instruction: https://www.tp-link.com/support/faq/2303/ What about other...

@medelay There is no alternative ways to get the logs. Regarding to the unstable connection, we can do some troubleshooting first. 1. What is the light status of the Archer C7 when it lost...

@kd1 The yellow led means that the internet is not available. Have you ever set it up with the credentials given by ISP？ Please show us a screenshot of the status page of the router. You can hard...

@Hamman You need connect the WAN port of the A6 to the modem and then login to the web UI to configure it with the username and password given by ISP. Please tell us the current led status of the...

@Helttod We can do some troubleshooting first to locate this issue and try to fix it. When the speed goes down to 4Mbps, please click here to get the wired negotiation speed. Note: The steps are the...