@ghostblister Hello, the KC camera does not support ethernet cabling; for the Tapo C200, we use Tapo APP to manage it. Besides, it can work with the 3rd party software. Below is the instruction:...

@Kelvin_Ng Hello, we did a test at our lab, after we changed the IP and subnet of the main router to the ones you mentioned, we connect the Deco M9 plus to the main router by wired cable and use the...

@dawid_p Thanks for your updates. That is a little weird, the camera still exists under online devices but with a different MAC address and public IP address, the most important is that the public IP...

@rodriwoh Try to follow the instruction to recover the firmware via the web page. https://www.tp-link.com/support/faq/1482/ Still the same, you can contact the retailer or the local tech support to...

@Richdem68 @Archer-s @bigmac5753 and all Per I said before, we have noticed that the feature to choose the wireless channel of the Deco units and we have noted that. And we have forwarded all the...

@jmpr The firmware release date varies due to different products/hardware/country versions; while do not worry about that, there will be a new firmware available for Archer C6 EU in the near future....