@servet I see, sorry for the inconvenience caused, and we will keep working and try our best to provide better products and customer service. Hope we have a chance to work with you in the future....

@osmarul We will get some details to do further analysis and try to fix it. What is the current network topology/layout? And may I know who is your internet service provider? And what's the bandwidth...

@Superior3000 Noted.

@EMerks Thanks for your reply; You can contact the retailer to check their warranty policy; if they are available with one piece replaced, then you can return the "specific one" . Once you got the...

@ERE Hello, for wireless channel of 5GHz, you can use channel 36, 40 or 44. And please take your time to test it, any updates, please keep us posted. Good day.

@PatoMan Hello, you mentioned that there are 2 leds are green on the extender, but the pc is connected to the 8630 by wired cable, so the 2 leds should be power led and ethernet led. Which is to say,...