@zatui Does the router lose connection periodically? What is the led status of the router when it lost connection? Any specific symptom about frozen? Like all devices cannot access the web UI of the...

@NBN2020 Not sure yet, we need arrange a test at our end. Any updates, we will let you know.

@AnDublin The current firmware is up to date already. Below is the download link of the firmware:https:// https://www.tp-link.com/support/download/tl-pa4020p-kit/v2/#Firmware Good day.

@learner It is designed so to fix the common outlets. You still can plug it horizontally as long as the outlet is available. Good day.

@Timneedshelp Glad to help you and great to know that you figured it out finally. Now you can enjoy the wireless network connection. If need more help, please let us know.

@laserbeam Hi from the led status, you need re-pair them to make them work. Instructioin as below: https://www.tp-link.com/support/faq/258/ Or you can use the utility to pair them:...