Hi all, We are continuing to troubleshoot issues adding kasa devices for users who upgraded from iOS 12 to iOS 13. Regarding to this issue, please try restarting the iPhone first, if the issue...

@pkz78 I have read all the posts, the current situation is a little weird, first, you can get a refund if you like; or we would like to follow up your case via email and try to locate the issue and...

@Tt67 Sorry for the inconvenience caused here, we have noted that and would remind our engineer to consider the feasibility to add this feature in the future. Meanwhile, except reserve the IP...

@gratefulfrog Thanks for your reply, glad to hear that it works finally. Congrats. You can keep an eye on it and if you find any useful information, you can share it. Good day.

@WhiteMoon For the Archer C7, please upgrade the firmware first and then check whether the device name is editable under basic-network map page. For the TL-WR941HP, with computer connected to the...

@Mykola We will push forward the process handled by our engineers. Any updates, we will post on official websites, so you can wait patiently for the updates. Good day.