@GingetTomcat What is the operating system of your computer? Is there any error message if it cannot connect to the available wireless network? Try to change the wireless settings of the main router...

@1236ken You need change the operation mode to wireless router mode first. Below is the instruction to set it up as the regular wireless router you can give it a go....

@zoupir Hello, the TD-W8961N does nots upport VPN server, it supports VPN passthrough only. In other word, we are not able to set it up as the VPN server. Good day.

Definitely sure. Please take your time to test it, any updates, please let us know. Good day.

@TimTR Thanks for your reply. Generally speaking, Amazon provides one year warranty; you can give them a call first. Otherwise, you can contact our tech support with the serial number and proof of...

@MSMurfitt Sorry for the inconvenience caused here, we have not received such feedback yet, we will try to get a Virgin Media hub at our end to do a test; Back to your case, we can change the...