@Ema There is no compatibility issue reported by our customers, while cause we are not familiar with the Disney Parental controls either, it is suggested to contact their tech support to confirm it...

@Rronald_25 With C20 works as an access point, login to the web interface of the main router and go to DHCP client list to get the IP address of C20. Then use the IP address to access it and update...

@Lyse There is a WPS/reset button, to enable the WPS function, press this button about 2 seconds. If you have a WPSsupported device, you can press this button to quickly establish connection between...

@Warwick To make it work with Alexa, remote control shoud enabled first. Please ensure that the smart plug has bound to your cloud account. For now, please go to device settings page and check...

@arlesterc What is the model number of your smart plug? FYI, we use Kasa app to manage the smart home devices, including smart plug, smart bulb and smart switch. No controller or programme available...

@PradeepJani Per you said, you can use the cellphone and view the video via kasa app. If you want to view online on PC, you need open the port for the NC450, and then access the web interface...