Hi, Please draw a network topology to show us how do you connect these devices. What is the current hardware and firmware version of the Deco M5? Do you mean some devices still connected but no...

Hi, So the current network topology is modem--Main Deco --- 1st slave Deco )))(((/powerline -- 2nd slave Deco? What is the current firmware version of the Deco units? And what is the light status of...

Hi, Glad to hear that it was resolved finally, thanks for your feedback. For the user manual, we will forward to our engineer and make it more customer-orientiated. To check the energy monitoring...

Hi, What is the model number? Is it Deco M5? What is the current firmware version? Please provide more details about the current problem and then we will give you a specific answer. Thanks in...

Hi, I confirmed with our engineer, there is another firmware available you can give it a go to fix the current problem, I have emailed you and then you can try to update it manually. Any updates,...

Hi, I confirmed with engineer, it is not a bug, actually it is normal, the IP & MAC Binding, namely, ARP (Address Resolution Protocol) Binding, is used to bind network device’s IP address to its MAC...