Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

Press the device name in Online devices list, you will be able to see a Pen icon beside the name, press the Pen icon, we can change the device's name. Deco recognizes the device via it's MAC address,...

Please take your time to test the speed directly through your Fritzbox and get back if there is any further issue. As for your kindly feedbacks about the product feature, we will feed back to our R&D...

Hi, you are most welcome, and glad to help you. If need any further help, just let us know. Good day.

To locate the issue, please provide more details about your case: 1. What is the firmware version on your router? 2. How do you set the Parental Control? What result do you want to get from these...

heidarren wrote I got an error when trying to flash it back to normal firmware Exception in Tkinter callback Traceback (most recent call last): File "lib-tk\Tkinter.py", line 1541, in __call__ File...